Certificates on Demand / Memorandum of Insurance / Online Certificate Requests

Smart Ways to Manage Requests for Evidence of Coverage

The Challenge:

• Do you need 24x7 online access to your certificates of insurance and/or a need to create certificates of insurance
• Do you have frequent demands for evidence of coverage that could be satisfied without an ACORD certificate of insurance?
• Are your requests often urgent, with a need to support critical business?
• Do you need to ensure that the coverage and policies reflected in your certificates of insurance are accurate?Do you need 24x7 online access to your certificates of insurance and/or a need to create certificates of insurance

The Solution: Certificates on Demand

Certificates-on-Demand is the digital platform that enables self-service capability for our clients to obtain proof of insurance. On boarded clients are able to access Certificates-on-Demand via My Applications on Marsh.com. Certificates-on-Demand provides clients a streamlined way to obtain proof of insurance 24X7.

Features

Clients with the business needs outlined below are best positioned to benefit from this tool:

• Knowledgeable user base, as it relates to Insurance terms, terminologies and policy structure.
• Business operations demand quick turnaround (beyond the existing M-F 8am EST to 9pm EST certificate teams support hours).
• Standardized Processes around Certificates of Insurance (COI).
• Typically evidencing standard lines of coverages for the majority of their COI requests, predefined generalized additional interests’ language being shown on certificates.

The Solution: Memorandum of Insurance (MOI)

Memorandum of Insurance is a simple way to provide online evidence of coverage to vendors, suppliers, customers, and other third parties, avoiding the administrative effort and obligations of certificates.

Features

• A generic snapshot of current coverage with no obligations to amend coverage or provide notice of cancellation to the viewer.
• An easily-shared URL ensuring each viewer understands and accepts the terms of viewing.
• Simplified risk management and administration requirements.

The Solution: Online Certificate Requests

Marsh.com My Applications provides a central online access point to intake certificate requests that ensures a comprehensive, accurate, and swift production of a certificate, all in accordance with your policies of record.

Features

• A standardized process for 24/7 entry of requests and a comprehensive form that handles a wide range of coverages and scenarios.
• A dedicated service unit with your insurance policy information and certificate issuance procedures on file.
• Regular requests are handled within 24 hours. Urgent/rush requests are processed within one hour between 7 a.m. to 8 p.m. CST, Monday through Friday.